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What’s On
❤ Support Us
Information
Find Us

Archives: COVID & Theatres

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Tickets

18

ARE THERE ANY PROMO CODES?
Can I buy a ticket from the box office before a show?
Can I get early access to ticket sales?
CAN I JOIN A WAITING LIST FOR A SOLD OUT SHOW?
CAN I RESELL MY TICKETS?
CAN TICKETS BE REFUNDED?
DO I NEED TO PRINT MY TICKETS?
DO YOU CHARGE BOOKING FEES?
DO YOU OFFER DISCOUNTS FOR GROUPS?
HOW ARE TICKETS DELIVERED?
HOW CAN I BOOK A TICKET?
HOW CAN I BOOK AN ACCESSIBLE SEAT?
LEAVING AN EMPTY SEAT MESSAGE – WHAT CAN I DO?
TICKETS FOR CHILDREN & BABIES
WHAT FORMS OF PAYMENT CAN I USE?
WHAT IS A CONCESSION TICKET?
WHAT IS BOOKING PROTECT?
WHY IS THERE ONLY ONE TICKET PRICE ON MY SHOW?

Hiring the Theatre

Hiring the Theatre

2

Hiring the Theatre
I want to bring a show to the theatre

Accessibility

3

GENERAL BUILDING INFORMATION
GUIDE & ASSISTANCE DOGS
TICKETS FOR CARERS / COMPANIONS

Discounts, Promos & Vouchers

Discounts, Promos & Vouchers

5

Can I purchase Gift Vouchers for myself or as a gift?
Do you offer family tickets?
Do you offer group discounts?
How do I use a Blackburn Empire Gift Voucher?
How do I use a promotion code?

COVID & Theatres

COVID & Theatres

2

What happens if I have COVID and can’t use my ticket?
What is the theatre doing to keep everyone safe?

Visiting the Theatre

Visiting the Theatre

17

Can I bring my own drinks & snacks?
Can I get a “Shout Out” at a Show?
Can I take drinks & snacks into the auditorium?
Can I take pictures or videos of a show?
DO YOU HAVE A BAR FOR DRINKS & REFRESHMENTS?
Do you have a cloakroom?
Do you have a smoking area?
Do your shows have age restrictions?
Does the Theatre have a Cash Machine?
I think I may have lost something at the theatre
What can I do if I am not happy about my visit to the theatre?
WHAT IF I ARRIVE LATE FOR A SHOW?
What is “No ID, No Sale”?
What is the theatre doing to keep everyone safe?
WHAT TIME DO THE DOORS OPEN BEFORE A SHOW?
WHAT TIME DOES MY SHOW START?
Where can I park?

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COVID & Theatres

What happens if I have COVID and can’t use my ticket?
What is the theatre doing to keep everyone safe?

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