Occasionally, some shows will have promo code that may offer a discount on tickets. The best way to find out about any promo codes, you should sign up…

Our online ticket sales are available until the scheduled start time of a show and this is the quickest and easiest way to purchase your tickets. If an…

For some of our shows, the promoter or theatre may choose to offer tickets on sale early. This is usually offered to people on mailing lists or Friends…

Many of our shows sell out. We operate a waiting list when this happens, which is available by visiting the event on our website. If tickets do become…

You are not entitled to resell any tickets for more than the face value of the ticket. People presenting resold tickets that we believe may have been sold…

No. Tickets are not refundable. Only if a show is cancelled, will you then be offered a refund (or you can choose to exchange them for a different…

No. Our friendly team will meet you at the door and ask for your name (or the name your tickets were ordered under) and locate your booking. They…

We do not add any extras on advertised ticket prices, whether you buy online, in person or over the phone. For some shows, a booking fee is included…

Some shows offer discounts for groups. Often these will be shown on the show description and automatically applied at checkout. For any other queries about Group Discount, please…

All our tickets ordered through the website or by phone are now e-tickets and sent direct to your registered email address as soon as you complete an order.…

The easiest and quickest way to buy tickets is on our website. You are here already, so that’s great! You can also buy tickets over the phone on…

At the moment, you can only buy seating that is suitable for wheelchairs (Row W) only by phone or by visiting the booking office. If you are unable…

In common with most theatres, our box office system will not allow you to leave a single seat at the end of a row or leave an empty…

Many shows will offer tickets for children or family tickets that include children. When child tickets are available, this applies to children ages 3 to 15 years old…

Online, we accept all major credit and debit cards and Blackburn Empire Gift Vouchers. Our box office, theatre bars and ice-cream vendors accept all major credit and debit…

Some shows will offer Concession Tickets. These tickets can be used for anyone aged 3 to 15 inclusive OR for customers aged 60 and over.

We hope you will be able to attend and enjoy all events you book with us, but we understand that sometimes life gets in the way! We are…

When there is only one ticket price on performance, then all customers pay the same price from ages 3 and upwards.