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Blackburn Empire

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What’s On
❤ Support Us
Information
Find Us
Your Account
- Your Details
- Your Tickets

Home
What’s On
❤ Support Us
Information
Find Us
Your Account
- Your Details
- Your Tickets

Archives: COVID & Theatres

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Tickets

18

ARE THERE ANY PROMO CODES?
Can I buy a ticket from the box office before a show?
Can I get early access to ticket sales?
CAN I JOIN A WAITING LIST FOR A SOLD OUT SHOW?
CAN I RESELL MY TICKETS?
CAN TICKETS BE REFUNDED?
DO I NEED TO PRINT MY TICKETS?
DO YOU CHARGE BOOKING FEES?
DO YOU OFFER DISCOUNTS FOR GROUPS?
HOW ARE TICKETS DELIVERED?
HOW CAN I BOOK A TICKET?
HOW CAN I BOOK AN ACCESSIBLE SEAT?
LEAVING AN EMPTY SEAT MESSAGE – WHAT CAN I DO?
TICKETS FOR CHILDREN & BABIES
WHAT FORMS OF PAYMENT CAN I USE?
WHAT IS A CONCESSION TICKET?
WHAT IS BOOKING PROTECT?
WHY IS THERE ONLY ONE TICKET PRICE ON MY SHOW?

Hiring the Theatre

3

Hiring the Theatre
I want to bring a show to the theatre
What is the seating capacity of the Theatre?

Accessibility

17

Access and Auditorium for Wheelchairs
Accessible Toilets
ASSISTANCE DOGS
Car Parking
Contact us
Essential Companion Tickets (Under 16s)
Fire and Emergency
First Aid & Medical Emergencies
How does our Essential Companion Ticket policy work?
Improvements and your comments
LEVEL ACCESS & STAIRS INFORMATION FOR OUTSIDE
LEVEL ACCESS & STAIRS INSIDE THE THEATRE
Pre-show Visits
Relaxed Performances & Quiet Spaces
Strobe Lighting, Pyrotechnics and Noise
The Blackburn Empire Access Register
Why is there a limit on the number of Companion Tickets available?

Discounts, Promos & Vouchers

5

Can I purchase Gift Vouchers for myself or as a gift?
Do you offer family tickets?
Do you offer group discounts?
How do I use a Blackburn Empire Gift Voucher?
How do I use a promotion code?

COVID & Theatres

2

What happens if I have COVID and can’t use my ticket?
What is the theatre doing to keep everyone safe?

Visiting the Theatre

17

Can I bring my own drinks & snacks?
Can I get a “Shout Out” at a Show?
Can I take drinks & snacks into the auditorium?
Can I take pictures or videos of a show?
DO YOU HAVE A BAR FOR DRINKS & REFRESHMENTS?
Do you have a cloakroom?
Do you have a smoking area?
Do your shows have age restrictions?
Does the Theatre have a Cash Machine?
I think I may have lost something at the theatre
What can I do if I am not happy about my visit to the theatre?
WHAT IF I ARRIVE LATE FOR A SHOW?
What is “No ID, No Sale”?
What is the theatre doing to keep everyone safe?
WHAT TIME DO THE DOORS OPEN BEFORE A SHOW?
WHAT TIME DOES MY SHOW START?
Where can I park?

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FAQs

COVID & Theatres

How is COVID still affecting theatres?

What happens if I have COVID and can’t use my ticket?
What is the theatre doing to keep everyone safe?

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