Blackburn Venue Awarded Certificate of Excellence

The Thwaites Empire Theatre has been recognised by one of the most prestigious names in travel and has received the 2016 TripAdvisor Certificate of Excellence.

Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.

Chairman of the Thwaites Empire Theatre, Michael Berry, said: “We are delighted to receive this certificate for the first time. Trip Advisor is a great way for us to hear directly from our visitors. It shows us what we are doing well and how we can make the experience for visitors better.”

“With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor.

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.